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Omega raises warranty on ALL watches to 5 years

by Peter Chong on November 3, 2018

Omega raises warranty for all watches sold from 1 July 2018 to 5 years. This makes Omega the second major manufacture to warrant their watches for 5 years, up from the industry standard 2 years. Rolex made this move in 2015. And Ulysse Nardin, a small manufacture which is part of the Kering Group is the only other manufacture to offer this long warranty period (2017). 

 

 

Omega is the world’s second largest watch brand by sales turnover, says that they are confident in the quality of their watches following significant enhancements in the quality of their watches. And follows some major announcements by the company, including the Master Chronometer certification, and the opening of its modern industrial factory at its HQ site in Bienne, Switzerland. As well as assembly, the site provides new testing and quality control facilities that examine many of the brand’s timepieces in greater detail than ever before.

The new Omega factory building

 

“Our enduring commitment at OMEGA is to the satisfaction and confidence of our customers. All of our recent advancements, from pioneering technology to the state-of-the-art factory we opened one year ago, have enabled us to introduce this new 5-year warranty, proving that our standards are continually increasing and that our customers can have even more trust in the OMEGA watch they wear.”

Raynald Aeschlimann, President and CEO of Omega

 

 

Omega Custumer Service

 

The new 5-year warranty will take effect from 2 November 2018 and will also be applied to any OMEGA watch purchased on or after 1 July, 2018.

For more information, please visit: Omega’s announcement page.

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  • Thomas
    November 4, 2018 at 4:41 am

    Christopher Ward does it and Farer does it too.
    It’s not such a big deal for a big player like Omega.

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